Delete Your Account

Effective August 18, 2026

You can request permanent deletion of your MeetNow account and associated data at any time. This page explains exactly what that means and how to do it.

1. How to request deletion

1. Send an email to support@intenshens.com from the email address (or including the phone number) registered to your MeetNow account, with the subject line "Account deletion request."
2. We'll reply to verify it's really you and confirm we've received your request.
3. Once verified, we process the deletion within 30 days. You'll receive a confirmation email once it's complete.

This is a manual, human-verified process today — there's no in-app self-service delete button yet. We verify identity before deleting to prevent someone else from deleting your account without your consent.

2. What gets deleted

• Your profile, account credentials, and contact information
• Your Flames, Sparks Asks and Offers, responses, introductions, and experience provider listings
• Your private messages and Meet Now chat history
• Your photos and profile media
• Your location history and preferences
• Your device identifiers and push-notification registrations

3. What we may retain, and why

Some data can't be deleted immediately because we're legally required to keep it, or because deleting it would affect other users:

• Transaction records — experience booking history and payment records are retained for a period to meet financial record-keeping and tax obligations, and to resolve any open disputes.
• Identity verification records — retained where required for fraud prevention (especially for verified experience providers).
• Messages you sent to other users— the other person's copy of a chat may remain in their inbox after you delete your account, shown as coming from a deleted user.
• Safety records — reports or moderation actions involving your account may be retained to protect other users and prevent abuse.
• Public Flames — Flames you posted publicly may remain visible but will be shown as from a deleted user. You can request specific Flames be removed before account deletion.

For the full retention policy, see our data rights & retention page.

4. Before you go

• Account deletion is permanent and can't be undone.
• If you have pending experience bookings (as a customer or provider), complete them or cancel them before requesting deletion.
• If you're an experience provider with upcoming bookings, cancel them and notify your customers before deleting your account.
• Download any Flames, photos, or messages you want to keep — they won't be recoverable after deletion.

5. Questions?

Email support@intenshens.com — see also our Privacy Policy and Terms of Service.